DealerRank Home
Browse All Dealers
List "Gold" Dealers
Submit a Dealer
Description of Ranking
DealerRank Statistics
Go to CadillacFAQ
| | Delaware Cadillac1606 Pennsylvania Ave.
Wilmington, DE 19806
Phone: 302-656-310
www.delawarecadillac.com
This dealer ranked No modification ranking available
Dealer notes: None... | OVERALL RANKINGS:
all rankings out of 10 with 10 being best| Overall rank: | 6.6 | | Customer Serivce: | 6.6 | | Knowledge: | 9.6 | | Updates: | 6 | | Accuracy: | 10 | | Timliness: | 7 | | Treated your car: | 7 | | Total number of Submissions: | 3 |
|
Add your rank for this DealerIndividual Comments| Preston | 9 | Harry Hoyle (Salesman) and Ronnie Hux (General Manager) were very pleasant to deal with. I ordered my car over the phone from Houston, TX. I would highly recommend them for their service and their very competitive pricing. I had many special requests; all of which were honored. | | Carl | 10 | Great Customer service. When I thought the Lifter were noisier after my oil change, they made a point to change the oil again give me a loaner. Only to find out the new 2007 they have on the lot was actually louder. No charge. Cool by me. | | Brian | 1 | I've only had two problems with my V but was disgusted with service both times. First was a faulty 3rd brake light. I called, described the problem, made an appointment for repair, drove 45 minutes only to be told they would need to order part and I'd have to come back. Why would a dealership not have simple parts in stock? They even have a body shop. Second was a faulty windshield seal that required four trips to rectify. Again, part out of stock, arrived for rescheduled appt. only to be told the part wasn't in yet, third to drop off, fourth to pick up. I reset my g-meter when I dropped off the car and while in their care, someone took it out and was pulling .85+- turns. While I love the car, I doubt I'll ever buy another while I would need to rely on Delaware Cadillac for service. |
|
